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Privacy Policy

Name and Address of the Controller

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States as well as other data protection provisions is:

BG Hotel GmbH & Co. KG
Propsteihof 5
36100 Petersberg

Telephone:
Fax:

Email: info@waldschloesschen-fulda.de
Website: www.waldschloesschen-fulda.de

Name and Address of the Data Protection Officer

The Data Protection Officer of BG Hotel GmbH & Co. KG
Propsteihof 5
36100 Petersberg

Telephone:
Fax:

Email: info@waldschloesschen-fulda.de

General Information on Data Processing

Scope of the Processing of Personal Data

Below we would like to inform you about our privacy policy. Here you will find information about the collection and use of personal data when using our website. We comply with the data protection laws applicable in Germany. You can access this statement at any time on our website.

We expressly point out that data transmission on the internet (e.g., when communicating by email) may have security gaps and cannot be completely protected against access by third parties.

The use of the contact data in our legal notice for commercial advertising is expressly not desired unless we have previously given our written consent or there is already a business relationship. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.

We generally process personal data of our users only insofar as this is necessary to provide a functional website as well as our content and services. The processing of personal data of our users regularly takes place only with the consent of the user. An exception applies in cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by legal provisions.

Legal Basis for the Processing of Personal Data

Where we obtain the consent of the data subject for processing operations of personal data, Art. 6(1)(a) EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data necessary for the performance of a contract to which the data subject is a party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations necessary for carrying out pre-contractual measures.

Where processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6(1)(c) GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6(1)(d) GDPR serves as the legal basis.

If processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, Art. 6(1)(f) GDPR serves as the legal basis for the processing.

Data Deletion and Storage Duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in EU regulations, laws, or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless further storage of the data is necessary for the conclusion or performance of a contract.

Provision of the Website and Creation of Log Files

Description and Scope of Data Processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device.

The following data are collected:

The data are also stored in the log files of our system. Not affected by this are the user’s IP addresses or other data that would enable assignment of the data to a user. No storage of these data together with other personal data of the user takes place.

Legal Basis for Data Processing

The legal basis for the temporary storage of the data is Art. 6(1)(f) GDPR.

Purpose of Data Processing

The temporary storage of the IP address by the system is necessary to deliver the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.

Duration of Storage

The data are deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of collection for provision of the website, this is the case when the respective session ends.

Possibility of Objection and Removal

The collection of data for provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Use of Cookies

a) Description and Scope of Data Processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data are stored and transmitted in the cookies:

We also use cookies on our website that enable an analysis of users’ browsing behavior.

In this way, the following data can be transmitted:

The data collected in this way are pseudonymized by technical measures. Therefore, assignment of the data to the calling user is no longer possible. The data are not stored together with other personal data of the users.

When our website is accessed, users are informed by an information banner about the use of cookies for analysis purposes and are referred to this privacy policy. In this context, there is also a notice on how the storage of cookies can be prevented in the browser settings.

When our website is accessed, the user is informed about the use of cookies for analysis purposes and their consent to the processing of personal data used in this context is obtained. In this context, there is also a notice referring to this privacy policy.

b) Legal Basis for Data Processing

The legal basis for the processing of personal data using cookies is Art. 6(1)(f) GDPR.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6(1)(f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6(1)(a) GDPR where the user has given consent.

c) Purpose of Data Processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

The user data collected through technically necessary cookies are not used to create user profiles.

The use of analysis cookies is for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus continuously optimize our offering.

These purposes also constitute our legitimate interest in the processing of personal data pursuant to Art. 6(1)(f) GDPR.

e) Duration of Storage, Possibility of Objection and Removal

Cookies are stored on the user’s computer and transmitted to our site. Therefore, as a user you also have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also occur automatically. If cookies are disabled for our website, it may no longer be possible to use all functions of the website in full.

Newsletter

Description and Scope of Data Processing

If you make bookings on our website and provide your email address, we may subsequently use it to send you a newsletter. In such a case, the newsletter will contain only direct advertising for our own similar services.

There is no transfer of data to third parties in connection with the data processing for sending newsletters. The data are used exclusively for sending the newsletter.

Legal Basis for Data Processing

The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7(3) of the German Unfair Competition Act (UWG).

Purpose of Data Processing

The collection of the user’s email address serves to deliver the newsletter.

Duration of Storage

The data are deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user’s email address is therefore stored as long as the newsletter subscription is active.

Possibility of Objection and Removal

The newsletter subscription can be canceled by the affected user at any time. For this purpose, there is a corresponding link in every newsletter.

Bookings

Description and Scope of Data Processing

On our website we offer users the opportunity to book a room by providing personal data. The data are entered into an input mask and transmitted to and stored by our partner ASA KG – Gand 14 – 39052 Kaltern. The following data are collected during the registration process:

At the time of registration, the following data are also stored:

As part of the registration process, the user’s consent to the processing of these data is obtained by accepting the Terms and Conditions (T&Cs).

Legal Basis for Data Processing

The legal basis for processing the data where the user’s consent has been obtained is Art. 6(1)(a) GDPR.

If registration serves to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for processing the data is Art. 6(1)(b) GDPR.

Purpose of Data Processing

User registration is required for the performance of a contract with the user or for pre-contractual measures.

Duration of Storage

The data are deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

For data collected during the registration process for the performance of a contract or for pre-contractual measures, this is the case when the data are no longer required for the performance of the contract. Even after the contract has been concluded, it may be necessary to store personal data of the contracting party in order to comply with contractual or legal obligations.

Possibility of Objection and Removal

As a user you have the option to cancel the registration at any time. You can have the data stored about you changed at any time.

If the data are required for the performance of a contract or for pre-contractual measures, early deletion of the data is only possible insofar as no contractual or legal obligations oppose such deletion.

Contact Form and Email Contact

Description and Scope of Data Processing

A contact form is available on our website which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask are transmitted to us and stored. These data are: name, telephone number, email address.

At the time the message is sent, the following data are also stored:

For the processing of the data, your consent is obtained during the sending process and this privacy policy is referenced.

Alternatively, contact is possible via the email address provided. In this case, the personal data transmitted with the email are stored.

There is no transfer of data to third parties in this context. The data are used exclusively for processing the conversation.

Legal Basis for Data Processing

The legal basis for processing the data where the user’s consent has been obtained is Art. 6(1)(a) GDPR.

The legal basis for processing data transmitted in the course of sending an email is Art. 6(1)(f) GDPR. If the email contact aims at the conclusion of a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR.

Purpose of Data Processing

The processing of personal data from the input mask serves solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of Storage

The data are deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For personal data from the contact form input mask and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted no later than seven days thereafter.

Possibility of Objection and Removal

The user has the possibility to revoke their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of making contact will in this case be deleted.

Web Analytics by Google Analytics

Scope of the Processing of Personal Data

This website uses functions of the web analytics service Google Analytics. The provider is Google LLC., Google Building Gordon House, 4 Barrow St., Dublin, D04 E5W5, Ireland.

Google Analytics uses so-called “cookies.” These are text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

IP Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we point out that, in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of these data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: Disable Google Analytics

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Order Data Processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Legal Basis for the Processing of Personal Data

The legal basis for processing users’ personal data is Art. 6(1)(f) GDPR.

Purpose of Data Processing

Processing users’ personal data enables us to analyze our users’ browsing behavior. The evaluation of the obtained data allows us to compile information on the use of individual components of our website. This helps us continuously improve our website and its user-friendliness. These purposes also constitute our legitimate interest in processing the data pursuant to Art. 6(1)(f) GDPR. By anonymizing the IP address, the users’ interest in protecting their personal data is sufficiently taken into account.

Duration of Storage

The data are deleted as soon as they are no longer needed for our recording purposes.

In our case, this is after 90 days.

Possibility of Objection and Removal

Cookies are stored on the user’s computer and transmitted to our site. Therefore, as a user you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also occur automatically. If cookies are disabled for our website, it may no longer be possible to use all functions of the website in full.

Rights of the Data Subject

If personal data concerning you are processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

Right of Access

You may request confirmation from the controller as to whether personal data concerning you are being processed.

If such processing is taking place, you can request information from the controller about the following:

  1. the purposes for which the personal data are processed;
  2. the categories of personal data that are processed;
  3. the recipients or categories of recipients to whom the personal data concerning you have been disclosed or will be disclosed;
  4. the planned duration of the storage of the personal data concerning you or, if specific information is not possible, criteria for determining the storage period;
  5. the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  6. the existence of a right to lodge a complaint with a supervisory authority;
  7. all available information about the origin of the data if the personal data are not collected from the data subject;
  8. the existence of automated decision-making, including profiling, pursuant to Art. 22(1) and (4) GDPR and—at least in those cases—meaningful information about the logic involved as well as the significance and the envisaged consequences of such processing for the data subject.

You have the right to request information as to whether personal data concerning you are transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.

Right to Rectification

You have the right to rectification and/or completion vis-à-vis the controller if the personal data concerning you being processed are incorrect or incomplete. The controller must make the correction without delay.

Right to Restriction of Processing

Under the following conditions, you may request the restriction of processing of personal data concerning you:

  1. if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  2. the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  3. the controller no longer needs the personal data for the purposes of the processing, but you need them for the establishment, exercise, or defense of legal claims; or
  4. if you have objected to processing pursuant to Art. 21(1) GDPR and it has not yet been determined whether the legitimate grounds of the controller override your grounds.

If the processing of personal data concerning you has been restricted, such data may, apart from storage, be processed only with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted according to the above conditions, you will be informed by the controller before the restriction is lifted.

Right to Erasure

Obligation to Erase

You may request from the controller that the personal data concerning you be erased without undue delay, and the controller is obliged to erase such data without undue delay where one of the following grounds applies:

  1. The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  2. You withdraw your consent on which the processing is based according to Art. 6(1)(a) or Art. 9(2)(a) GDPR, and where there is no other legal ground for the processing.
  3. You object to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR.
  4. The personal data concerning you have been unlawfully processed.
  5. The erasure of the personal data concerning you is required to comply with a legal obligation under Union or Member State law to which the controller is subject.
  6. The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8(1) GDPR.

Information to Third Parties

Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17(1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copies or replications of, those personal data.

Exceptions

The right to erasure does not exist to the extent that processing is necessary

  1. for exercising the right of freedom of expression and information;
  2. for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  3. for reasons of public interest in the area of public health in accordance with Art. 9(2)(h) and (i) as well as Art. 9(3) GDPR;
  4. for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Art. 89(1) GDPR, insofar as the right referred to under (a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  5. for the establishment, exercise, or defense of legal claims.

Right to Notification

If you have asserted the right to rectification, erasure, or restriction of processing vis-à-vis the controller, the controller is obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves disproportionate effort.

You have the right to be informed by the controller about these recipients.

Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used, and machine-readable format. You also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where

  1. the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR; and
  2. the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another where technically feasible. This must not adversely affect the freedoms and rights of others.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right to Object

You have the right, on grounds relating to your particular situation, to object at any time to processing of personal data concerning you which is based on Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on those provisions.

The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

Where personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for such purposes.

You have the option, in the context of the use of information society services—regardless of Directive 2002/58/EC—to exercise your right to object by automated means using technical specifications.

Right to Withdraw Consent under Data Protection Law

You have the right to withdraw your consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Automated Individual Decision-Making, Including Profiling

You have the right not to be subject to a decision based solely on automated processing—including profiling—which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  1. is necessary for entering into, or performance of, a contract between you and the controller,
  2. is authorized by Union or Member State law to which the controller is subject and that law also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
  3. is based on your explicit consent.

However, such decisions must not be based on special categories of personal data referred to in Art. 9(1) GDPR unless Art. 9(2)(a) or (g) GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.

In respect of the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view, and to contest the decision.

Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant of the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

Matterport (Virtual Tours)

Matterport Showcases are used on our websites. This is a service of Matterport, Inc., 352 East Java Drive, Sunnyvale, CA, 94089 USA.
Matterport has submitted to the EU-US Privacy Shield (see https://www.privacyshield.gov/list), which is intended to ensure compliance with the level of data protection applicable in the EU (more information: https://www.privacyshield.gov/EU-US-Framework). Information on Matterport’s privacy policy can be found here: https://msp.matterport.com/Home/Privacy

Matterport may process your personal data (also) in the USA and has submitted to the EU-US “Privacy Shield” (see https://www.privacyshield.gov/list), which is intended to ensure compliance with the level of data protection applicable in the EU (more information: https://www.privacyshield.gov/EU-US-Framework).

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is intended to check whether data entry on this website (e.g., in a contact form) is made by a human or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent by the website visitor on the website, or mouse movements made by the user). The data collected during the analysis are transmitted to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of data are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. Where corresponding consent has been requested (e.g., consent to the storage of cookies), processing takes place exclusively on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

Further information about Google reCAPTCHA can be found in Google’s privacy policy and terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Social Media

We are also present on social media in order to present ourselves to users there and to communicate with them.

When visiting these pages, user data may be processed outside the European Union. In these jurisdictions, German or European data protection law generally does not apply. The enforcement of your rights may thus be more difficult. US providers certified under the Privacy Shield have committed to complying with EU data protection standards.

The data obtained from visitors to social media are generally processed for market research and advertising purposes. Based on the content accessed, usage profiles can be created that are used for advertisements within and outside social media that are intended to correspond to users’ interests. This approach is generally made possible by cookies stored on users’ computers.

However, data from users of social media can also be stored by the provider in other ways, especially if these users are registered and logged into the social medium.

The processing of users’ personal data is based on Art. 6(1)(f) GDPR. As the operator of a presence on a social medium, we have a legitimate interest in effectively informing users and communicating with users. If the user has consented to data processing—for example by ticking a checkbox—the legal basis for processing is Art. 6(1)(a), Art. 7 GDPR.

Further information about data processing and opt-out options can be found from the respective providers listed below.

Requests for information and the assertion of other user rights are most effectively directed to the providers themselves. Only they have access to all user data and can provide the requested information or take action.

– Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – Data Policy: https://www.facebook.com/about/privacy/, Ad settings/Opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com/de/praferenzmanagement/, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=…

For Applicants

Information for applicants: Information for Applicants (pursuant to Art. 13, 14 GDPR)